Frequently Asked Questions

Order, Payment & Delivery

How do I place an order?

Please use our Yogibato webshop for placing your order. After placing the desired products in your shopping bag, you can proceed directly to the checkout. Express-Checkout options are available for some payment methods.

How will I know if my order has been received?

You will receive an order confirmation by email shortly after we have received your order. If you tried to place an order and have not received an order confirmation, please contact our service team: service@sebato.de

When will my order arrive? How can I track my order?
In stock items are usually shipped within 1-3 business days. Express shipping options are also available during the check out process. Express orders leave our warehouse within 1 business day. Once your package has been shipped, you will receive a DHL tracking number by email. 
How can I change or cancel my order?
If you wish to change or cancel your order, please contact our service team by email at service@sebato.de

Yogibato Products

Where are the cork yoga blocks produced?

Yogibato cork blocks are made in Portugal. They are free of harmful substances and are produced in harmony with a sustainable use of resources. By purchasing our eco-friendly cork blocks, you can help reduce your ecological footprint.

How can I clean yoga blocks and yoga mats made of cork?

Cork is inherently antibacterial. Therefore it is sufficient to clean our cork with a damp cloth after use.

Are trees felled for the production of Yogibato cork products?
No trees are felled for the production of Yogibato cork products. Cork is a renewable raw material that is extracted from the cork bark. 
Is the cork yoga mat tested for harmful substances?

Yes, the cork & rubber mat has been tested for harmful substances by a German laboratory. The test report can be requested from our customer service.

Is the surface of the yoga blocks sealed or natural?
The surface of our cork products ist 100% natural. Cork has the amazing property of being inherently antibacterial and being more slip resistent when getting wet.